Shipping policy

Order Processing Time

  • All in-stock orders are typically processed and prepared for shipment within 1 to 3 business days (excluding weekends and holidays).

  • Pre-orders and custom items follow the specific timeline indicated on the product page.

Shipping Rates & Delivery Estimates

  • Shipping charges for your order will be calculated and displayed at checkout based on your destination and package weight.

  • Standard transit times generally range from 3 to 7 business days depending on your location within the United States.

Damages and Shipping Issues

  • Please inspect your package immediately upon arrival.

  • If your item arrives physically damaged or defective, you must submit photo proof of the damage to info@holidaylightingcreations.com within 7 days of delivery so we can file a carrier claim and make it right.

International Shipping

  • At this time, we primarily ship within the United States.

If you have any questions regarding your shipment, please reach out to us at info@holidaylightingcreations.com.